Shopfunsy Digital Product Refund & Return Policy

Effective Date: 2025-01-01

Thank you for shopping at Shopfunsy. To ensure a fair and transparent shopping experience, we have established the following refund and return policy for digital products. Please read this policy carefully before making a purchase.

Overview of Refund & Return Policy

Due to the nature of digital products (such as e-books, software, digital memberships, downloadable content, games, virtual goods, etc.), all sales are final, and we generally do not offer refunds or returns once the order has been fulfilled.

Non-Refundable & Non-Returnable Cases

Refunds and returns will NOT be provided in the following situations:

  • Successfully delivered digital products (e.g., download links sent, activation codes provided, membership services activated, etc.);
  • Refund requests due to personal reasons (e.g., accidental purchase, change of mind, dislike of the product, etc.);
  • Partially used or consumed products (e.g., redeemed digital memberships, activated software keys, etc.);
  • Incompatibility with devices or system requirements (please check compatibility before purchasing);
  • Issues related to personal accounts (e.g., account bans, access restrictions).

Exceptional Cases Eligible for Refund

While most purchases are non-refundable, we may consider refunds in the following special circumstances:

  • Product not successfully delivered due to system errors (e.g., missing download link, undelivered activation code);
  • Product received does not match the description (must provide clear evidence);
  • Duplicate payment (refunds may be issued for accidental duplicate charges).

Refund Request Process

If you believe you qualify for a refund, please contact us within 7 days of purchase with the following details:

  1. Order number and proof of purchase;
  2. A detailed description of the issue, along with screenshots if applicable;
  3. Any additional information that may help process your request.

Our customer support team will review your request within 5-10 business days and make a final decision.

Important Notes

  • Refunds, if approved, will be issued using the original payment method;
  • Transaction fees or other applicable costs may be deducted from the refund amount;
  • Shopfunsy reserves the right to refuse any refund requests that do not meet our policy criteria.

Contact Us
If you have any questions, please visit: [https://shopfunsy.com/] to contact our support team.